Refund policy


CUSTOMER SERVICE HOURS
Tuesday -Friday 9AM - 6PM CST
Info@luxeessentialsshop.com


RETURN POLICY 


**NO REFUNDS**
**EXCHANGES ONLY**

 


Please email immediately if there’s a problem with your order. 

Luxe Essentials WILL NOT  be responsible  for any stolen/lost packages. If your order says delivered and you did not receive it, you must contact your local post office to inquire about tracking.

Please note: the customer is responsible for any and all return shipping costs.

ORDER PROCESSING:
All orders are processed, verified, and shipped within 1-3 business days or sooner.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.

 

*No Refunds , Exchanges ONLY* The customer will be responsible for the shipping cost for any items needing an exchange. Luxe Essentials WILL NOT be responsible for any stolen/lost packages. Please contact customer service before you returning any items for an exchange.